As a business owner, at some stage you will inevitably be asked to help an employee through a crisis in either their personal or professional life. How you respond to their bereavement, financial difficulties or workplace meltdown, will directly affect your other employees and your company culture.
Supporting your staff can increase loyalty, improve morale, and strengthen team cohesion. But it’s not just about empathy – these situations can have long-term implications for productivity, reputation, and even your bottom line.