Tax Update 1: Disputes Can Now Be Lodged Via eFiling
As part of the process of improving customer service, SARS have added a new facility to eFiling.
Taxpayers can now:
- Lodge a dispute
- Request suspension of payment
- Request remission of interest and penalties (RFR)
These processes can also be carried out electronically at a SARS branch.
Taxpayers wishing to lodge a dispute and simultaneously request a suspension of payment can do this electronically at a SARS branch but not via eFiling which cannot currently accommodate this facility as it only supports standalone Suspension of Payment and not Suspension with Dispute.
RFRs can only be completed after an IT34 (assessment) has been issued.
These new facilities will make it easier for taxpayers in their interactions with SARS.